SAP Field service scheduling & dispatching

03 August 2021

Does your service process need an upgrade without the need to establish a new department for mobile development?

Then SAP’s Field Service Management could be the right choice for your business.

SAP Field Service Management is an application for professional planning of technicians, vehicles, materials and tools. Supports employees in charge of service in the entire process - from service requests, planning, mobile field service up to reporting and final billing.

Service technicians get assignment information to be better prepared. Flexible mobile tools, guided procedures and checklists, solves issues on the first visit while reducing time spent on administrative tasks.

SAP Field Service Management is an end-to-end cloud solution with:

  • Build in customer self-service portal
  • Material and service contract management
  • Intelligent order planning and dispatching with integration to Google Maps
  • Structured reporting and follow-up using flexible checklists and built-in analytics functionality
  • Intuitive mobile solution for order close and time registration accessible via iOS/Android Appstore.

Framework Digital is ready to guide you across the entire service journey.

Fast implementation packages secure an operational solution in 8 to 12 weeks depending on functionality.